Operations Coordinator

The Operations Coordinator will coordinate, monitor and in many cases, drive activities associated with customer ordering, receiving of consumables/raw materials and shipping of finished product.

Essential Duties and Responsibilities (other duties may be assigned):

● Maintains production workflow by monitoring all steps of the customer ordering process; setting processing variables; observing control points and equipment; documenting all internal order activity; monitoring personnel and resources; developing reporting procedures and systems; initiating and fostering a spirit of cooperation within and between departments.

● Reviews, maintains and scans QC, Manufacturing and Customer Service records.

● Assists in inventory management

● Performs job functions in compliance with QMS standards

● Maintains confidentiality and high-level information under strict confidence

● Handles various BioGX tasks that come across desk in an effective and efficient manner

● Prepares reports as directed by Management

● Performs shipping and receiving functions (domestic and international)

● Maintain supplier performance process and metrics

● Supports continuous quality improvement

● Provides manufacturing information by compiling, initiating, sorting, and analyzing production performance records and data; answering questions and responding to requests.

● Creates and revises processes and procedures by analyzing operating practices, recordkeeping systems, forms of control, implementing change in QMS.

● Maintains safe and clean work environment by educating and directing personnel on the use of all control points, equipment, and resources; maintaining compliance with established policies and procedures.

● Resolves personnel concerns by analyzing data; investigating issues; identifying solutions; recommending action.

● Maintains professional and technical knowledge by attending educational workshops as required.

● Contributes to team effort by accomplishing related results as needed.

● Understand, train personnel, and enforce strict adherence to the applicable quality and manufacturing operating procedures, company policy, and defined customer requirements.

● Assist in attaining quarterly and annual production goals.

● Learn and enforce company safety policies and practices.

● Lead and/or support Lean Manufacturing initiatives.

● Other duties as assigned.

Supervisory Responsibilities: N/A

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

● Excellent verbal and written communication skills

● Proven math skills

● Strong computer skills having advanced knowledge and experience with current word processing (MS Word and/or Google Docs), spreadsheet (MS Excel and/or Google Sheets), graphical, and file management software.

● Interdisciplinary team building experience involving scientists, engineers, quality assurance, manufacturing, marketing and other participants in the medical device industry.

● Working knowledge of cGMP, international standards, and Quality Assurance systems.

● Proficient in typing and keyboard topology.

● Extremely detail-oriented with strong organizational skills and high quality standards

Education and Experience: Bachelor’s preferred, but minimum AA level education with appropriate direct experience.

Language Skills: Must be proficient in writing, and communicating in the English language including presenting of data and results. Computer literate with a working knowledge of Microsoft Word and Excel.

Mathematical Skills: Must be consistent with level of education.

Reasoning Ability: Good problem solving, judgment and decision making skill are required. High degree of organizing skill, planning skill, prioritization skill. Multitasking ability.

Certifications, Licenses, Registrations: None required.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work entails regularly performing tasks while working at a computer, desk, laboratory bench or automated machine. Work may involve occasional climbing or balance. Work entails occasional lifting and/or moving up to 25 pounds. Work occasionally requires travel between buildings. This is typically completed by foot or by car.

The employee’s sensory modalities (vision, hearing, smell) and physical capabilities (ambulation without mechanical assistance, strength, coordination, dexterity, range of motion) must be sufficient to independently perform duties/functions of the position.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position will involve a combination of office and biotechnology laboratory environments. While performing the duties of this job, the employee may be exposed to hazardous chemicals, blood borne pathogens, automated equipment, and high levels of noise and vibration. The noise level in the work environment is usually moderate.

Job Location: Birmingham, AL